Maximising AI IT Performance using ServiceNow, Servicely & Halo

We handle all aspects of your ServiceNow or Halo platform's development, maintenance, and support so you may maximise its potential by streamlining and automating business-wide procedures.

About Suru

Senior-Led Boutique global consultancy

IT professionals in digital transformati

Welcome to Suru, a boutique global consultancy specialising in service management platforms. We take a senior-led, AI-enabled approach, focusing on understanding our clients’ needs and translating them into practical, effective solutions.

Suru supports organisations through advisory, implementation, managed services, and integrations across ServiceNow, Servicely, and Halo, enabling them to design, deliver, and operate effective service operations at scale.

Our senior-led delivery model ensures every engagement is guided by experienced practitioners who combine strategic oversight with hands-on execution, resulting in clear decisions, robust designs, and solutions that work in real-world environments. Where appropriate, Suru applies practical, responsible AI to enhance automation, insight, and service experience.

We work with organisations in telecommunications, financial services, government, and enterprise sectors, offering a deep understanding of regulatory, operational, and scaling challenges. Based on what our clients need, Suru can either guide, manage, or completely handle service management platforms, ensuring everything from assurance and governance to full delivery.
Suru is a senior-led, boutique global consultancy delivering practical outcomes globally, with client needs at the centre of everything we do.